Name: Samsung DDW24M999UM
Brand: Samsung

Question 1

What does error code 3C mean on Samsung DDW24M999UM?

Accepted Answer

The main wash pump that sprays water is not working properly. Cause: Foreign object entered the circulation pump causing it to get stuck; Circulation pump motor defective; Main PBA defective; Inverter PBA defective.

Question 2

What does error code 4C mean on Samsung DDW24M999UM?

Accepted Answer

The dishwasher is not getting enough water to run. Cause: Water supply valve is closed; Water supply pressure is too low; Aqua stop is malfunctioning; Assy guide water-sub (flow meter) fails to detect pulses; Foreign material blocking water supply line or water valve filter; Water valve coil defective; Main PBA defect.

Question 3

What does error code 4C5 mean on Samsung DDW24M999UM?

Accepted Answer

Water is entering the dishwasher when it should not be. Cause: Water valve stuck open or leaking through; Water valve not closing properly.

Question 4

What does error code 5C mean on Samsung DDW24M999UM?

Accepted Answer

The dishwasher cannot pump the dirty water out. Cause: Foreign object entered the drain pump causing it to get stuck; Drain pump motor defective; Main PBA defective; Inverter PBA defective; Drain hose kinked or clogged.

Question 5

What does error code 7C mean on Samsung DDW24M999UM?

Accepted Answer

The spray nozzle distributor motor is not moving correctly. Cause: Motor gear (vane motor) defective; Sensor vane defective; Vane mechanism blocked by foreign object.

Question 6

What does error code 9C1/9C2 mean on Samsung DDW24M999UM?

Accepted Answer

The power coming to the dishwasher is not at the right level. Cause: High or low voltage being supplied to the dishwasher; Power supply issues in the home; Faulty electrical outlet or circuit.

Question 7

What does error code AC mean on Samsung DDW24M999UM?

Accepted Answer

The dishwasher's main computer board and display board cannot talk to each other. Cause: Main PBA defective; Sub PBA defective; Communication connection between Main PBA and Sub PBA not properly connected; Sub Wire harness damaged.

Question 8

What does error code AC6 mean on Samsung DDW24M999UM?

Accepted Answer

The motor controller board is not responding to the main computer. Cause: Main PBA defective; Inverter PBA defective; Communication connection between Main PBA and Inverter PBA not properly connected.

Question 9

What does error code bC2 mean on Samsung DDW24M999UM?

Accepted Answer

A control panel button appears to be stuck or held down. Cause: Touch button physically stuck or defective; An object is resting on the touch button; Condensation on control panel connectors.

Question 10

What does error code bC3 mean on Samsung DDW24M999UM?

Accepted Answer

The touch panel and the control board are not communicating properly. Cause: Touch button PBA defective; Sub PBA defective; Sub PBA or touch button PBA not properly connected; Wire harness between Sub PBA and Touch PBA damaged.

DDW24M999UM

Error Codes

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Code	Meaning	Severity
3C	The main wash pump that sprays water is not working properly	Moderate
4C	The dishwasher is not getting enough water to run	Moderate
4C5	Water is entering the dishwasher when it should not be	Moderate
5C	The dishwasher cannot pump the dirty water out	Moderate
7C	The spray nozzle distributor motor is not moving correctly	Moderate
9C1/9C2	The power coming to the dishwasher is not at the right level	Critical
AC	The dishwasher's main computer board and display board cannot talk to each other	Moderate
AC6	The motor controller board is not responding to the main computer	Critical