Error Code 5C
The dishwasher cannot pump the dirty water out
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Foreign object entered the drain pump causing it to get stuck; Drain pump motor defective; Main PBA defective; Inverter PBA defective; Drain hose kinked or clogged
What actually causes this:
Food debris or a foreign object is clogging the drain hose or the drain pump
First Thing to Check
Check and clean the filter at the bottom of the dishwasher tub — it is likely clogged with food particles
Parts Involved
How to Fix
- 1
1. Check for foreign material in the drain hose and drain pump — remove any blockage
- 2
2. Check and reconnect the drain pump connector
- 3
3. Measure drain pump coil resistance (disconnect connector first) — normal: approximately 88 ohms +/-7% (81.8-94.2 ohms)
- 4
4. Check the operating LED (red) on the Main PBA — normal: fully on while operating
- 5
5. Check for condensation on the PBA — if found, remove all moisture
- 6
6. If drain pump tests normal, replace Inverter PBA
- 7
7. If Inverter PBA is normal, replace Main PBA
Other Error Codes for DDW24M999US
The water inside the dishwasher got dangerously hot
The touch panel and the control board are not communicating properly
The drying fan is not spinning fast enough
A control panel button appears to be stuck or held down
The main wash pump that sprays water is not working properly
The heating element is not warming the water properly
Water is leaking inside the base of the dishwasher
The dishwasher's main computer board and display board cannot talk to each other