Error Code HE

The heating element is not warming the water properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: HE

What This Means

Heater is broken or burned out; Thermistor doesn't work normally; Main PBA has a problem

What actually causes this:

The heating element burned out, or the temperature sensor stopped working correctly

First Thing to Check

Check if your dishes feel cold after a cycle finishes — if so, the heater has likely failed

Parts Involved

HeaterThermistorMain PBA

How to Fix

  1. 1

    1. Check and reconnect the heater connectors

  2. 2

    2. Check the thermistor — verify it reads temperature changes correctly

  3. 3

    3. Measure the temperature sensor voltage between both ends — normal: 0.2V to 4.5V

  4. 4

    4. Measure the resistance between both ends of the thermistor (disconnect before measuring) — see temperature/resistance reference table

  5. 5

    5. If heater and thermistor test normal, replace Main PBA

Need more help with your Samsung DW80N3030UW?