Error Code 5C
The dishwasher can't drain the dirty water out
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Foreign object entered the drain pump causing it to jam; Drain pump motor is defective; Main PBA is defective; Inverter PBA is defective; Drain hose is clogged or kinked
What actually causes this:
Food debris or a foreign object is clogging the drain pump or drain hose
First Thing to Check
Check and clean the filter at the bottom of the dishwasher — also check the drain hose under the sink for kinks
Parts Involved
How to Fix
- 1
1. Check for foreign material in the drain hose and drain pump — remove any blockage
- 2
2. Check the connections for the drain pump connector — reconnect if loose
- 3
3. Measure drain pump coil resistance (disconnect connector first) — normal: approx. 88 ohms +/-7% (81.8-84.2 ohms)
- 4
4. Check the operating LED (red) on the Main PBA — normal: fully on while operating. If not, replace Inverter PBA Assy
- 5
5. Check for condensation on the PBA — remove any moisture if present
Other Error Codes for DW80R9950US
Water is getting into the dishwasher when it shouldn't be
The main control board and the motor control board can't communicate
The dishwasher tried multiple times to drain but keeps failing
The water temperature sensor isn't reading correctly
A control panel button appears to be stuck
The touch panel and the control board can't communicate
The main control board and the display board can't talk to each other
Water is leaking inside the base of the dishwasher