Error Code HC5
The heat pump compressor has stopped working
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC5
What This Means
Compressor repeatedly overheating; Thermistor 5 detecting persistent high temperatures; Restricted airflow in heat pump circuit; Compressor malfunction
What actually causes this:
The compressor that generates heat in a heat pump dryer has shut down, often due to an internal fault.
First Thing to Check
Unplug the dryer for 5 minutes, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check compressor operation and condition
- 2
2. Check Thermistor 5 resistance
- 3
3. Inspect heat pump airflow path for obstructions
- 4
4. Clean condenser and evaporator coils
- 5
5. If compressor continues to overheat, replace compressor
Other Error Codes for DV22N6800HW
The drum motor temperature sensor detected a problem
The dryer thinks the door is open while running
A secondary temperature sensor is giving bad readings
A fourth temperature sensor is reading abnormally
A third temperature sensor is giving incorrect readings
Your dryer isn't heating properly or is overheating
The heat pump compressor motor isn't working
The water collection tank is full or the drain is blocked