Name: Samsung DV25B6800HW
Brand: Samsung

Question 1

What does error code 3C mean on Samsung DV25B6800HW?

Accepted Answer

The dryer motor isn't spinning properly. Cause: BLDC motor fault; Incorrect connections of the BLDC motor; Inverter PBA fault; Overloading due to too much laundry (3C1); Motor damage; Motor belt connection problem.

Question 2

What does error code 3CA mean on Samsung DV25B6800HW?

Accepted Answer

The heat pump compressor motor isn't working. Cause: Compressor motor fault; Compressor Inverter PBA fault; Incorrect wiring connections to compressor; Compressor mechanical failure.

Question 3

What does error code 5C mean on Samsung DV25B6800HW?

Accepted Answer

The water collection tank is full or the drain is blocked. Cause: Water tank is full and needs emptying; Drain pump malfunction; Water sensor (float sensor) malfunction; Drain hose kinked or blocked.

Question 4

What does error code 9C1 mean on Samsung DV25B6800HW?

Accepted Answer

Your dryer is getting the wrong voltage from the outlet. Cause: Under or over voltage supplied to the dryer; Plug receptacle is used (voltage drop through extension); Main PBA fault (sometimes); Momentary low voltage on connecting wire over 1m can drop up to 10V.

Question 5

What does error code 9CA1 mean on Samsung DV25B6800HW?

Accepted Answer

The compressor is getting incorrect voltage. Cause: Under or over voltage supplied to the dryer; Plug receptacle is used (voltage drop); Main PBA fault (sometimes).

Question 6

What does error code AC mean on Samsung DV25B6800HW?

Accepted Answer

The dryer's internal parts aren't communicating properly. Cause: Faulty Main PBA (main control board); Faulty SUB PBA (display board); Damaged or loose wire harness between Main PBA and SUB PBA.

Question 7

What does error code AC4 mean on Samsung DV25B6800HW?

Accepted Answer

Your dryer's WiFi connection isn't working. Cause: WIFI module fault or faulty soldering; Main PBA WIFI circuit fault; Line test mode entered after dry procedure completed.

Question 8

What does error code AC6 mean on Samsung DV25B6800HW?

Accepted Answer

The drum motor controller isn't communicating properly. Cause: Incorrect wire connections between main and inverter PBAs; Disconnected wires between main and inverter PBAs; Main PBA communication circuit fault; Inverter PBA communication circuit fault.

Question 9

What does error code ACA mean on Samsung DV25B6800HW?

Accepted Answer

The compressor controller isn't communicating properly. Cause: Incorrect wire connections between main and compressor inverter PBAs; Disconnected wires between main and compressor inverter PBAs; Main PBA communication circuit fault; Compressor Inverter PBA communication circuit fault.

Question 10

What does error code bC2 mean on Samsung DV25B6800HW?

Accepted Answer

A button on the control panel is stuck or shorted. Cause: Display PCB key circuit shorted; Display PCB malfunction; Stuck or jammed button on control panel; Moisture or debris on control panel causing short.

DV25B6800HW

Error Codes

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Code	Meaning	Severity
3C	The dryer motor isn't spinning properly	Critical
3CA	The heat pump compressor motor isn't working	Critical
5C	The water collection tank is full or the drain is blocked	Moderate
9C1	Your dryer is getting the wrong voltage from the outlet	Critical
9CA1	The compressor is getting incorrect voltage	Critical
AC	The dryer's internal parts aren't communicating properly	Critical
AC4	Your dryer's WiFi connection isn't working	Moderate
AC6	The drum motor controller isn't communicating properly	Critical