Won't spin or agitate

Diagnose noise systematically: (1) Whistling from door seal - check seal condition and door lever. (2) Noise from drum - check rollers (supporting and rotating) and drum welding for cracks. (3) Motor area noise - check idler rotating parts, bracket bending, bracket screws, and fan for debris/imbalance. Also check fan nut tightness. (4) Heater area noise - check drum back and heater duct contact, screw fixation, and heater heat wire fixation. Note: some heater noise is normal.

After installing the dryer, use Smart Install mode to verify everything works: Press Adjust Time Up + Temp for 7 seconds. Display shows 'SC'. It tests the moisture sensor (touch sensor) and the motor/heater in two steps. If both pass, display shows 'OK'. If motor or heater fails, display shows 'HC'. This is much faster than running a full dry cycle to verify installation.

When reassembling the drum belt, it must be located between the 2 red arrows marked on the drum. Incorrect belt positioning can cause the belt to slip off the drum, improper tension, or premature wear. This is a common reassembly mistake that leads to a callback.

When reassembling the drum belt, it must be positioned between the 2 red arrows marked on the drum. Incorrect belt positioning will cause the drum to not rotate properly or the belt to slip off. This is a commonly missed detail that causes repeat service calls.