Error Code 9C1

Your dryer is getting the wrong voltage from the outlet

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 9C1

What This Means

Abnormal voltage at outlet; Low or high voltage from utility; Faulty outlet or wiring; Voltage sense circuit fault on PCB

What actually causes this:

The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.

First Thing to Check

Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.

Parts Involved

Main PCBPower SupplyTerminal Block

How to Fix

  1. 1

    1. Check the power connection

  2. 2

    2. Measure voltage at the outlet: should be 120V/240V for electric, 120V for gas

  3. 3

    3. Check for blown fuse or tripped circuit breaker

  4. 4

    4. Refer to the 'Connect the electrical wiring' section

  5. 5

    5. If voltage is correct and problem continues, contact a service center

Need more help with your Samsung DVE41A3000W?