Error Code HC
Your dryer isn't heating properly or is overheating
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Restricted vent system causing excessive heat buildup; Thermistor resistance out of range; Heater malfunction; Thermostat failure; PCB fault
What actually causes this:
Most often caused by a clogged exhaust vent that traps hot air inside the dryer, or the heating element has burned out.
First Thing to Check
Check your exhaust vent — disconnect it from the back of the dryer and look for lint buildup inside.
Parts Involved
How to Fix
- 1
1. Check the PCB and thermistor connections
- 2
2. Measure thermistor 1 resistance: should be 10KOhm at 25 deg C (77 deg F)
- 3
3. Measure thermistor 2 resistance: should be 238.231KOhm at 25 deg C (77 deg F)
- 4
4. Check exhaust vent system for restrictions or blockages
- 5
5. Check thermostat resistance: should be < 1 Ohm (infinity means replace)
- 6
6. Check heater resistance: SINGLE heater 10 Ohm (PIN 1-3), DUAL heater 13 Ohm (PIN 2-3) and 34 Ohm (PIN 1-2)
- 7
7. If resistance is infinity on heater, replace heater assembly
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
Other Error Codes for DVE45M5500W
Your dryer is getting the wrong voltage from the outlet
A button on the control panel is stuck or shorted
The dryer thinks the door is open while running
Your dryer's temperature sensor isn't reading correctly
The door switch isn't working properly
The dryer's internal parts aren't communicating properly
Your dryer is getting the wrong type of electrical power
A secondary temperature sensor is giving bad readings