Won't spin or agitate

The blower fan is secured to the motor shaft with a 14mm nut. You must lock the blower wheel with a screwdriver while removing this nut to prevent the motor shaft from spinning. A socket set with 6-inch extension is recommended. Also needed: vice pliers to protect the idle and abrasion of bolts, and a C-Ring jig for insertion and separation of C-Rings.

Several noises are normal during dryer operation: the gas valve clicking or heating element cycling on and off, airflow humming from high velocity air through the drum, fan, or exhaust system. Coins, loose buttons, and nails in pockets create metallic sounds. Check the load for foreign objects before diagnosing a noise complaint. Level the dryer properly per installation instructions to address vibration-related noise.

When removing the drum, you may need to carefully spread the cabinet to get extra clearance for drum removal. However, take care not to deform the cabinet. Excessive spreading can permanently bend the frame, causing alignment issues with the door, belt, and rollers upon reassembly.

After installing the dryer, use Smart Install mode to verify everything works: Press Adjust Time Up + Temp for 7 seconds. Display shows 'SC'. It tests the moisture sensor (touch sensor) and the motor/heater in two steps. If both pass, display shows 'OK'. If motor or heater fails, display shows 'HC'. This is much faster than running a full cycle to verify installation.