Won't spin or agitate

The blower fan is secured to the motor shaft with a 14mm nut. You must lock the blower wheel with a screwdriver while removing this nut to prevent the motor shaft from spinning. A socket set with 6-inch extension is recommended. Also needed: vice pliers to protect the idle and abrasion of bolts, and a C-Ring jig for insertion and separation of C-Rings.

When removing the blower fan from the motor shaft, lock the blower wheel in place with a screwdriver and then separate the 14mm nut from the fan. Without locking the blower wheel, the motor shaft will spin freely and you cannot loosen the nut. This is a common frustration point for technicians unfamiliar with this design.

When removing the drum, you may need to carefully spread the cabinet sides to get extra clearance for the drum to clear. However, take care not to permanently deform the cabinet. Excessive spreading can misalign the frame and cause future issues with belt tracking, roller alignment, and panel fitment.

Several noises are normal during dryer operation: the gas valve clicking or heating element cycling on and off, airflow humming from high velocity air through the drum, fan, or exhaust system. Coins, loose buttons, and nails in pockets create metallic sounds. Check the load for foreign objects before diagnosing a noise complaint. Level the dryer properly per installation instructions to address vibration-related noise.