Won't spin or agitate

When removing the blower fan from the motor shaft, you must lock the fan with a screwdriver to prevent it from spinning while you loosen the 14mm locknut. Without locking the fan, you cannot generate enough torque to break the nut free. This is a common point of frustration for technicians unfamiliar with this design.

When diagnosing abnormal motor noise, check the 2 spring plates on the Motor-Bracket. If the spring plates have separated or become loose, the motor will vibrate excessively and create noise. This is removed with long-nose pliers during disassembly. A common overlooked cause of motor-area noise that does not require motor replacement.

The manual explicitly requires verification after reassembly of several components: check every button works properly after Control Panel reassembly, check Door-Switch works properly after Frame Front reassembly, check Touch Sensor works properly through test mode after Moisture Sensor reassembly, and check Motor works properly after motor reassembly. Skipping these verification steps can result in callbacks.

When removing the drum, you may need to carefully spread the cabinet sides to get extra clearance. However, take care not to deform the cabinet. Over-spreading can bend the frame permanently, causing alignment issues on reassembly that lead to noise, vibration, or belt tracking problems.