Overheating or too hot

When removing the drum, the manual instructs to 'carefully spread the cabinet as needed to get extra clearance.' However, it immediately warns to 'take care not to deform the cabinet.' Over-spreading the cabinet can misalign the frame and cause door seal issues, vibration, or drum alignment problems after reassembly.

If a customer reports that all buttons except Power are unresponsive, the first thing to check is whether Child Lock is activated. Child Lock persists across power cycles — once activated, it remains active even after restarting the dryer. To deactivate, simultaneously press and hold Dryness and Temp for 3 seconds. This resolves many unnecessary service calls.

When customers report that buttons do not respond (except Power), the first thing to check is the Child Lock indicator. Child Lock remains active even after restarting the dryer. To deactivate, press and hold Dryness + Temp for 3 seconds. This is one of the most common 'not a real problem' service calls.

The service manual explicitly prohibits cleaning the main body with water. This may cause electric shocks and fire, and shorten the product life. Use soft, damp cloths only. This applies to both service personnel during maintenance and customer cleaning.