Error Code HC1
The heating element isn't warming the water
Moderate
Address soon - your appliance may not work properly
Also displayed as: HC1 (no display during operation)
What This Means
Heater is out of order; Heater is improperly connected; Heater connector disconnected; Heater element burned out or open circuit; Main PBA heater relay defective
What actually causes this:
The heating element burned out, or the dishwasher's water level is too low for the heater to run safely
First Thing to Check
Check if your dishes feel cold after a cycle — if so, the heater has failed
Parts Involved
How to Fix
- 1
1. Check and reconnect the heater connectors
- 2
2. Measure heater resistance between both ends — normal: approximately 13.5 Ohm
- 3
3. Check whether water level in tub is OK — if pressure switch detects low level, safety program prevents heater from operating
- 4
4. Check the drain hose installation condition
- 5
5. Check thermistor operation — faulty thermistor gives incorrect temperature readings
- 6
6. Check heater relay connections on Main PBA
- 7
7. If heater tests normal, replace Main PBA
This Error Applies To
Samsung DW80K5050U Series Dishwashers (2020) (2020–present)
Related Error Codes
The dishwasher's control boards can't talk to each other
The dishwasher isn't getting enough water
The dishwasher can't drain the water out
The water temperature sensor isn't reading correctly
The incoming water is too hot for safe operation
Water is leaking inside the base of the dishwasher
Too much water detected inside the dishwasher
A control panel button appears to be stuck