Error Code 9C1
Your dryer is getting the wrong voltage from the outlet
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Power not supplied properly; Low voltage from utility; Faulty PCB; Damaged wire harness
What actually causes this:
The electrical outlet isn't providing the right power — could be a tripped breaker, loose plug, or wiring issue.
First Thing to Check
Check your electrical panel and make sure the dryer's breaker hasn't tripped — flip it fully off then back on.
Parts Involved
How to Fix
- 1
1. Check the PCB and wire harness for damage or loose connections
- 2
2. Check if power is supplied properly to the dryer
- 3
3. Measure voltage at the outlet: should be 120V/240V for electric or 120V for gas
- 4
4. If voltage is correct, inspect main PCB for faults
This Error Applies To
Samsung DV50R8500 Series Dryers (2019) (2019–present)
Related Error Codes
Your dryer's temperature sensor isn't reading correctly
A secondary temperature sensor is giving bad readings
A button on the control panel is stuck or shorted
The dryer thinks the door is open while running
Your dryer is getting the wrong type of electrical power
The dryer's internal parts aren't communicating properly
The door switch isn't working properly
Your dryer isn't heating properly or is overheating