Samsung Ovens & Ranges2017–present

Error Code C-F2

Touch panel control communication failure

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-F2

What This Means

Sub PCB connector loose or disconnected; Damaged ribbon cable from touch panel; Sub PCB failure; Control PCB (main) failure

What actually causes this:

Loose ribbon cable connection, damaged cable, or sub PCB failure preventing touch panel from communicating

First Thing to Check

Disconnect power and check ribbon cable connector on sub PCB is fully inserted

Parts Involved

Sub PCBTouch Panel PCBRibbon CableMain PCB

How to Fix

  1. 1

    Disconnect power

  2. 2

    Verify sub PCB connector is fully inserted

  3. 3

    Check ribbon cable from touch panel to sub PCB

  4. 4

    Inspect for loose or bent connector pins

  5. 5

    Test sub PCB and control PCB if connectors are secure

This Error Applies To

Samsung DOB30M977 Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: DOB30M977DService manual exact match: DOB30M977S

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