Samsung Ovens & Ranges2017–present

Error Code C-d1

Door lock mechanism is not responding or is stuck

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-d1

What This Means

Door lock motor failure; Door lock switch failure; Loose harness connection; Door lock mechanical jamming

What actually causes this:

Door lock motor burned out, mechanical jam in latch, or electrical connection failure

First Thing to Check

Check if door opens manually by pressing door lever firmly for 30 seconds

Parts Involved

Door lock motorMicro switchDoor lock assembly

How to Fix

  1. 1

    Check harness connection to door lock switch and motor

  2. 2

    Measure door lock motor resistance (1600-2200Ω at room temp)

  3. 3

    Measure voltage at door lock terminals (AC 120V)

  4. 4

    Check micro switch operation

This Error Applies To

Samsung DOB30M977D Series Ovens & Ranges (2017) (2017–present)

Service manual exact match: DOB30M977D*

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