How do I fix error code C-A2 on a Samsung ovens & ranges?

1. undefined: Check if connector at main PCB has been inserted 2. undefined: Check if connector at cooling motor has been inserted 3. undefined: Test cooling motor operation

Samsung Ovens & Ranges2020–present

Error Code C-A2

Q: What does error code C-A2 mean on a Samsung ovens & ranges?

Cooling fan motor failure Loose or disconnected main PCB connector; Loose or disconnected motor connector; Defective cooling motor

Cooling fan motor failure

Moderate

Address soon - your appliance may not work properly

Also displayed as: C-A2

What This Means

Loose or disconnected main PCB connector; Loose or disconnected motor connector; Defective cooling motor

What actually causes this:

The cooling fan is not spinning or is running intermittently

First Thing to Check

Check if the cooling motor connector is fully seated on the main PCB

Parts Involved

Cooling motor (RY210 high or RY216 low)Main PCBMotor connector

How to Fix

1
Check if connector at main PCB has been inserted
2
Check if connector at cooling motor has been inserted
3
Test cooling motor operation

This Error Applies To

Samsung DOB30P977D Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: DOB30P977DSService manual exact match: NV51M9770DS

Related Error Codes

C-21

Oven temperature control failure causing excessive heating

C-23

Temperature probe sensor short circuit detected

C-70

Steam temperature sensor open circuit detected

C-72

Drain pump failure or water sensor malfunction in steam system

C-F0

Main and sub control board communication failure

C-d0

A control button is stuck in pressed position

C-30

PCB internal temperature sensor open circuit

C-71

Steam temperature sensor short circuit

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