Samsung Ovens & Ranges2020–present

Error Code C-F2

Touch panel communication failure

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-F2

What This Means

Loose or disconnected touch panel connector; Damaged ribbon cable; Sub PCB connector not inserted; Faulty sub PCB

What actually causes this:

The ribbon cable from the touch buttons is not connected to the control board

First Thing to Check

Disconnect power and check if the touch panel connector is fully pushed into the sub PCB

Parts Involved

Sub PCBTouch panel connectorRibbon cableControl box

How to Fix

  1. 1

    Check if connector of sub PCB has been inserted

  2. 2

    Verify ribbon cable from touch panel is connected to Sub PCB

  3. 3

    Check for damaged wiring

This Error Applies To

Samsung DOB30P977D Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: DOB30P977DSService manual exact match: NV51M9770DS

Need more help with your Samsung ovens & ranges?