How do I fix error code HOOD_NO_CONNECT on a Samsung ovens & ranges?

1. undefined: Check the auto connectivity LED of the hood is turned on 2. undefined: If auto connectivity LED is off, press the button to turn it on 3. undefined: If LED still doesn't turn on, hood and cooktop need pairing

Samsung Ovens & Ranges2022–present

Error Code HOOD_NO_CONNECT

Q: What does error code HOOD_NO_CONNECT mean on a Samsung ovens & ranges?

Loss of wireless communication between hood and cooktop Auto connectivity LED on hood is turned off; Hood and cooktop are not paired; Communication link broken between devices

Loss of wireless communication between hood and cooktop

Minor

Usually easy to fix - may resolve on its own

Also displayed as: Hood connectivity does not normally operation

What This Means

Auto connectivity LED on hood is turned off; Hood and cooktop are not paired; Communication link broken between devices

What actually causes this:

Hood connectivity disabled or out of range

First Thing to Check

Check hood connectivity LED is illuminated

Parts Involved

Hood auto connectivity LEDCommunication modulePairing system

How to Fix

1
Check the auto connectivity LED of the hood is turned on
2
If auto connectivity LED is off, press the button to turn it on
3
If LED still doesn't turn on, hood and cooktop need pairing

This Error Applies To

Samsung DTT48T963 Series Ovens & Ranges (2022) (2022–present)

Service manual exact match: DTT48T960GS/DAService manual exact match: DTT48T963Service manual exact match: DTT36T960Service manual exact match: DTT48T960Service manual exact match: DTT36T960GS/DAService manual exact match: DTT48T963GS/DA