Samsung Ovens & Ranges2022–present

Error Code NO_WIFI_MARK

WiFi/Bluetooth connectivity not established

Moderate

Address soon - your appliance may not work properly

Also displayed as: Hood is not marked on smart home app screen

What This Means

WiFi indicator LED is turned off; WiFi not enabled on cooktop; Bluetooth LED on hood is not turned on; Bluetooth not enabled; Faulty Bluetooth PCB

What actually causes this:

Wireless module disabled or failed

First Thing to Check

Enable WiFi and Bluetooth by pressing respective buttons

Parts Involved

WiFi moduleWiFi LED indicatorBluetooth moduleBluetooth LEDBluetooth PCB

How to Fix

  1. 1

    Check if WiFi indicator LED is turned on

  2. 2

    If WiFi LED is off, short press the WiFi button under the RF knob dial

  3. 3

    If WiFi LED still doesn't turn on, try easy setup procedure

  4. 4

    Check Bluetooth LED on hood is turned on

  5. 5

    If Bluetooth LED is off, press Bluetooth button on hood

  6. 6

    If both LEDs on, check for faulty Bluetooth PCB

This Error Applies To

Samsung DTT48T963 Series Ovens & Ranges (2022) (2022–present)

Service manual exact match: DTT48T960GS/DAService manual exact match: DTT48T963Service manual exact match: DTT36T960Service manual exact match: DTT48T960Service manual exact match: DTT36T960GS/DAService manual exact match: DTT48T963GS/DA

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