Samsung Ovens & Ranges

Error Code C4

Door lock mispositioned or motor failure

Moderate

Address soon - your appliance may not work properly

What This Means

Door lock motor not connected; Door lock motor coil open circuit; Micro switch failure; Harness disconnected

How to Fix

  1. 1

    Disconnect power

  2. 2

    Check harness connection to door lock motor

  3. 3

    Measure lock motor coil resistance (normal: 10 ohms at room temperature)

  4. 4

    Check micro switch continuity

  5. 5

    Verify voltage present at terminals when operated (normal: 240 VAC)

  6. 6

    If all tests pass, replace door lock motor or micro switch accordingly

This Error Applies To

Samsung NE58R9431S Series Ovens & Ranges

Service manual exact match: NE58R9431SS/AAService manual exact match: NE58R9431SSService manual exact match: BASIC NE58SS

Need more help with your Samsung ovens & ranges?