Samsung Ovens & Ranges

Error Code C9

Keypad communication failure with Sub PCB

Critical

Stop using immediately - risk of damage or safety issue

What This Means

Ribbon cable disconnected; Sub PCB connector pin damage; Cable short circuit; Sub PCB failure

How to Fix

  1. 1

    Check Sub PCB C1 connector for ribbon cable seating

  2. 2

    Inspect cable for damage or shorts

  3. 3

    Verify pin alignment and contact

  4. 4

    Replace Sub PCB or ribbon cable assembly as needed

This Error Applies To

Samsung NE58R9431S Series Ovens & Ranges

Service manual exact match: NE58R9431SS/AAService manual exact match: NE58R9431SSService manual exact match: BASIC NE58SS

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