Error Code C-21
Oven heating over (overheating condition)
Moderate
Address soon - your appliance may not work properly
What This Means
Defective oven sensor; Faulty heater elements (bake, broil, convection); Failed relay (DLB, Broil, Bake, Convection); Disconnected harness on Sub PCB; Damaged Main PCB
How to Fix
- 1
Disconnect power and open back cover
- 2
Measure oven sensor resistance (should be 1080Ω at room temperature)
- 3
Check broil, bake, and convection heater elements for proper resistance
- 4
Verify DLB, Broil, Bake, and Convection heater relays are working normally
- 5
Check for disconnection of harness linked with main PCB on Sub PCB
- 6
Check resistance of oven sensor connector on Sub PCB (normal: 2850Ω)
- 7
Check DLB and Bake/Broil relay (normal: ∞Ω)
- 8
Inspect PCB for damaged patterns or parts
- 9
Replace Main PCB if persistent after other checks
This Error Applies To
Samsung NE63B8211 Series Ovens & Ranges
Related Error Codes
Over Temperature Error (Cooktop surface above 250°C)
IGBT Sensor Open/Short Error
Oven sensor opened (over 2950Ω)
Power connection installed improperly
Door locking information (door lock malfunction)
Sub ↔ Touch communication information
Top Sensor Open Error (Cooktop)
DC Motor Locking Error