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Samsung Ovens & Ranges2023–present

Error Code C-D1

Door lock is misaligned

Moderate

Address soon - your appliance may not work properly

What This Means

Door lock mechanism failure; Lock motor coil malfunction; Micro switch failure

How to Fix

  1. 1

    Disconnect power

  2. 2

    Disconnect harness from lock motor

  3. 3

    Check door lock switch (COM-NO) continuity

  4. 4

    Measure lock motor coil resistance (normal: 1750-1850 ohms)

  5. 5

    Check main PCB CN501 connector

  6. 6

    Replace micro switch or lock motor if needed

This Error Applies To

Samsung NE63CB831512 Series Ovens & Ranges (2023) (2023–present)

Service manual exact match: NE63CB831512

Related Error Codes

C-D0

Short in the control key

C-21

Oven sensor short or internal temperature rises abnormally high

C-31

PCB temperature rises abnormally high

C-A2

Sub PCB temperature rises abnormally high

bAd LinE

Power cord is installed improperly

C-F2

Communication error between Main and Touch is interrupted

C-F0

Communication error between Main and Sub PBA is interrupted

C-20

Oven sensor is open when operating

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