Samsung Ovens & Ranges

Error Code C-21

Oven temperature rises abnormally high; Oven sensor is short when oven is operating

Moderate

Address soon - your appliance may not work properly

What This Means

Oven sensor resistance incorrect; Broil, bake, or convection heater problem; DLB relay malfunction; Wire harness disconnected on Main PCB

How to Fix

  1. 1

    Disconnect power and measure sensor resistance (should be 1080 Ω at room temperature)

  2. 2

    Check resistance of broil, bake, and convection heaters

  3. 3

    Check whether DLB, broil, bake, and convection relays are working normally

  4. 4

    Check if any wire harness on Main PCB is disconnected

  5. 5

    Measure resistance of oven sensor connector (Normal: 2850 Ω)

  6. 6

    Unit will display 'C-21' after beeping 10 times if temperature exceeds specified level

This Error Applies To

Samsung NQ70M6650D Series Ovens & Ranges

Service manual exact match: NQ70R5511DGService manual exact match: NQ70M7770DService manual exact match: NQ70M7770DGService manual exact match: NQ70M6650DSService manual exact match: NQ70T5511D

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