Samsung Ovens & Ranges

Error Code C-21

Internal temperature rises abnormally high - Oven sensor short circuit or thermal runaway

Moderate

Address soon - your appliance may not work properly

What This Means

Temperature sensor short or defective; Broil, bake, or convection heater stuck on; Relay malfunction; Wire harness disconnected; Sensor connector resistance incorrect

How to Fix

  1. 1

    Disconnect power and sensor harness. Measure sensor resistance (Normal: 1080 Ohms at room temperature)

  2. 2

    Check resistance of broil, bake, and convection heaters

  3. 3

    Check DLB, broil, bake, and convection relays on Main PCB

  4. 4

    Check wire harness on Main PCB for disconnection

  5. 5

    Measure oven sensor connector resistance on Main PCB (Normal: 2850 Ohms)

  6. 6

    Unit beeps 10 times and displays C-21 if temperature exceeds specification

This Error Applies To

Samsung NV51K7770D Series Ovens & Ranges

Service manual exact match: NV51M9970DService manual exact match: NV51M9770DService manual exact match: NV51K7770DG

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