Samsung Ovens & Ranges

Error Code C-21

Oven sensor is short or internal temperature rises abnormally high

Moderate

Address soon - your appliance may not work properly

What This Means

Temperature sensor short circuit; Heater stuck in on state; Faulty relay not cutting off heater; Damaged sensor connector

How to Fix

  1. 1

    Disconnect power and disconnect sensor harness from sensor

  2. 2

    Measure sensor resistance (normal 1080 ohms at room temp)

  3. 3

    Check resistance of broil, bake and convection heater elements

  4. 4

    Check DLB, broil, bake and convection relay operation

  5. 5

    Check wire harness for disconnection on Main PCB

  6. 6

    Measure resistance of oven sensor connector on main pcb (normal 2850 ohms)

  7. 7

    Replace Main PCB if temperature remains high during operation

This Error Applies To

Samsung NV51K7770S Series Ovens & Ranges

Service manual exact match: NV51M9970SSService manual exact match: NV51K7770SSService manual exact match: NV51M9770SService manual exact match: NV51K7770S

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