Error Code C-21
Oven sensor is short or internal temperature rises abnormally high
Moderate
Address soon - your appliance may not work properly
What This Means
Temperature sensor short circuit; Heater stuck in on state; Faulty relay not cutting off heater; Damaged sensor connector
How to Fix
- 1
Disconnect power and disconnect sensor harness from sensor
- 2
Measure sensor resistance (normal 1080 ohms at room temp)
- 3
Check resistance of broil, bake and convection heater elements
- 4
Check DLB, broil, bake and convection relay operation
- 5
Check wire harness for disconnection on Main PCB
- 6
Measure resistance of oven sensor connector on main pcb (normal 2850 ohms)
- 7
Replace Main PCB if temperature remains high during operation
This Error Applies To
Samsung NV51K7770S Series Ovens & Ranges
Related Error Codes
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Communication between Main and Touch PCB interrupted
PCB temperature sensor is open
Partition inserted or removed while oven is operating