Samsung Ovens & Ranges

Error Code C-31

Temperature around PCB too high - safety error

Moderate

Address soon - your appliance may not work properly

What This Means

PCB temperature sensor reading excessive temperature; Faulty NTC thermistor sensor; Main PCB overheating

How to Fix

  1. 1

    Disconnect power and open rear cover

  2. 2

    Disconnect the two harness connectors to the NTC sensor

  3. 3

    Measure NTC sensor resistance (normal: 3900Ω at room temperature)

  4. 4

    Replace oven temperature sensor if abnormal resistance

  5. 5

    Replace the Main PCB

This Error Applies To

Samsung NX58K9850S Series Ovens & Ranges

Service manual exact match: NX58K9850SService manual exact match: NX58M9960P

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