Samsung Ovens & Ranges

Error Code C-21

Oven heating over - temperature exceeds safe limits

Moderate

Address soon - your appliance may not work properly

What This Means

Defective oven temperature sensor; Faulty heater relay; Shorted heating element; Incorrect divider switch position; Defective Main PCB

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Measure oven sensor resistance: 1080Ω at room temperature

  3. 3

    Check resistance of broil, bake, and convection heaters

  4. 4

    Check DLB, broil, bake, and convection heater relays

  5. 5

    Verify all connectors on Main PCB are plugged in correctly

  6. 6

    Check oven sensor connector resistance on Main PCB (Normal: 2850Ω)

  7. 7

    Check divider switch is in OFF position with divider inserted

This Error Applies To

Samsung NX58M6850S Series Ovens & Ranges

Service manual exact match: NX58M6850S*Service manual exact match: NX58K7850SG

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