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Samsung Ovens & Ranges

Error Code C-72

Drain system failure - water remained after max draining time

Moderate

Address soon - your appliance may not work properly

What This Means

Ground wire disconnected on steam generator; Pump motor failure; Water sensor malfunction; Main PCB failure

How to Fix

  1. 1

    Check ground wire on steam generator connection

  2. 2

    Check pump motor operation and wire connection

  3. 3

    Verify water level sensor functionality

  4. 4

    Replace Wall Main PCB if needed

  5. 5

    Reconnect all harnesses

  6. 6

    Change pump motor if necessary

  7. 7

    Replace Main PCB if problem persists

This Error Applies To

Samsung NY36R9966P Series Ovens & Ranges

Service manual exact match: NY36R9966PService manual exact match: NX58M9960P

Related Error Codes

C-20

Oven sensor open (over 2950Ω) or Oven sensor short (under 930Ω)

C-21

Oven heating over (temperature exceeds acceptable range)

C-23

Temperature probe sensor issue (open or short when oven operating)

C-F2

Main to touch panel communication interrupted

C-70

Steam sensor open or short during steam mode operation

C-A2

Cooling motor operating abnormally

C-30

PCB sensor opened or shorted

C-d0

Short key (keyboard/control input short circuit)

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