Samsung Refrigerators2017–present

Error Code 23

The condenser fan motor isn't working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23

What This Means

Feed back signal wire contact failure; Unplugged motor wire harness; Defective fan motor; Fan obstruction preventing rotation

What actually causes this:

Dust clogged the condenser fan or the motor burned out

First Thing to Check

Clean the condenser coils and fan on the back of the refrigerator

Parts Involved

Condenser Fan MotorWire HarnessFan Blade Assembly

How to Fix

  1. 1

    1. Check condenser fan motor wire connections

  2. 2

    2. Verify fan blade spins freely without obstruction

  3. 3

    3. Measure motor resistance (disconnect first)

  4. 4

    4. Check voltage at fan motor connector during operation — normal: 120V

  5. 5

    5. Replace fan motor if defective

This Error Applies To

Samsung DRZ18980R Series Refrigerators (2017) (2017–present)

Service manual exact match: DRZ18980R/DAService manual exact match: DRZ18980L/DAService manual exact match: DRZ24980R/DAService manual exact match: DRZ24980L/DAService manual exact match: DRZ30980R/DAService manual exact match: DRZ30980L/DAService manual exact match: DRZ30990R/DAService manual exact match: DRR24980R/DA+2 more

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