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Samsung Refrigerators2010–present

Error Code FZ-DAMPER

Flex Zone damper heater not functioning

Moderate

Address soon - your appliance may not work properly

Also displayed as: LED blinks

What This Means

Damper heater wiring broken; Heater element burned out; Connector CN40 pin 25-27 open or shorted; Damper heater relay failure

What actually causes this:

Damper heater element burned out or wiring disconnected

First Thing to Check

Check if Flex Zone temperature control is unresponsive

Parts Involved

Flex Zone Damper Heater Element

How to Fix

  1. 1

    1. Power off refrigerator

  2. 2

    2. Separate MAIN PCB CN40 wire from PCB

  3. 3

    3. Measure resistance between CN40-25 and CN40-27

  4. 4

    4. Expected resistance: 135 ohm ± 7%

This Error Applies To

Samsung RF24R7201 Series Refrigerators (2010) (2010–present)

Service manual exact match: RF24R7201AAService manual exact match: RF24R7201EGService manual exact match: RF24R7201SAService manual exact match: RF24R7201EOService manual exact match: RF24R7201APService manual exact match: RF24R7201EUService manual exact match: RF24R7201EFService manual exact match: RF24R7201FA

Related Error Codes

F

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EXT-SENSOR

Outdoor temperature sensor not working

ICE-ROOM

Ice storage compartment temperature sensor not working

FZ-DEFROST

Freezer defrost heater not heating

ICE-ROOM-FAN

Ice room fan not running

COMM-DISPENSER

Water/ice dispenser panel not communicating

R

Fridge temperature sensor not working

FZ-ROOM

Flex Zone drawer temperature sensor not working

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