Samsung Refrigerators2021–present

Error Code 25

Refrigerator defrost heater not working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Error 25

What This Means

Heater shorted (0 ohm); Heater wire open or bimetal open (infinity ohm); Bad PCB connection at CN70-3 and CN80-1

What actually causes this:

Heater element burned out or bimetal thermostat failed

First Thing to Check

Confirm defrost cycle activates on schedule

Parts Involved

Refrigerator Defrost Heater (REF)Bimetal-ThermoMain PCB CN70

How to Fix

  1. 1

    Separate Main PCB CN70 wire from PCB

  2. 2

    Measure resistance between CN70-3 and CN80-1 should be 120(440) ohm ± 7%

  3. 3

    Check for open or short circuit

This Error Applies To

Samsung RF262BEAES Series Refrigerators (2021) (2021–present)

Service manual exact match: RF262BEAESGService manual exact match: RF262BEAESR

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