Samsung Refrigerators2013–present

Error Code PC-Er

Control panel cannot communicate with main refrigerator computer

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: PC-Er displayed alternating ON/OFF on panel PCB

What This Means

No response from panel micom for 10 seconds; Harness disconnection between panels; Panel PCB malfunction; Main micom communication failure

What actually causes this:

Loose harness connection between control board and display panel

First Thing to Check

Unplug and reseat the communication cable between main board and control panel

Parts Involved

Panel PCBMain Microcontroller BoardCommunication Harness

How to Fix

  1. 1

    Verify all panel harness connections are fully seated

  2. 2

    Check CN connections at both main and panel PCBs

  3. 3

    Listen for buzzer sound pattern

  4. 4

    Test communication by pressing buttons

This Error Applies To

Samsung RF28HMEDBS Series Refrigerators (2013) (2013–present)

Service manual exact match: RF28HMEDBSRService manual exact match: RF28HMEDBBCService manual exact match: RF28HMEDBWWService manual exact match: RF25HMEDBSRService manual exact match: RF25HMEDBBCService manual exact match: RF25HMEDBWW

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