Samsung Refrigerators2018–present

Error Code 13C

Humidity sensor is not working properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 13C

What This Means

Sensor housing separation; Incomplete contact; Open-circuited wire; Short-circuit; Temperature exceeding +50°C or below -50°C

What actually causes this:

Loose humidity sensor connection or failed sensor

First Thing to Check

Verify humidity sensor connector #1-#2 has 5V

Parts Involved

Humidity Sensor (Main)

How to Fix

  1. 1

    Check Main PCB CN30 pins 7 and 9

  2. 2

    Verify DC 5V is supplied to connector #1-#2

  3. 3

    Measure sensor output voltage (1~4V range)

  4. 4

    Check humidity sensor connections

This Error Applies To

Samsung RF28K9070A Series Refrigerators (2018) (2018–present)

Service manual exact match: RF28K9070AAService manual exact match: RF22K938AA

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