Samsung Refrigerators2018–present

Error Code 23C

Compartment fan is not working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23C

What This Means

Feedback signal line contact error; Motor wire separation; Motor failure; Speed sensor malfunction; Fan obstruction

What actually causes this:

Fan motor connection loose or fan blocked

First Thing to Check

Check if compartment fan spins and connector is tight

Parts Involved

Compartment Fan Motor (BLDC)

How to Fix

  1. 1

    Check voltage at MAIN PCB CN75 pins 1 and 2

  2. 2

    Verify voltage is between 7V~12V

  3. 3

    Inspect motor wiring

  4. 4

    Check for fan blockage

This Error Applies To

Samsung RF28K9070A Series Refrigerators (2018) (2018–present)

Service manual exact match: RF28K9070AAService manual exact match: RF22K938AA

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