Samsung Refrigerators2016–present

Error Code PC-Er / PC-Ch

The display panel and main control board cannot communicate

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: PC-Er or PC-Ch (alternates 0.5 sec ON / 0.5 sec OFF)

What This Means

Wiring harness between panel and main PCB damaged or disconnected; Panel PCB failure; Main PCB failure

What actually causes this:

The ribbon or wiring harness between the display panel and the main PCB is damaged or disconnected.

First Thing to Check

Re-seat the connectors at CN50 on the main PCB and at the dispenser/top-cover hinge.

Parts Involved

Panel PCBMain PCBMAIN PCB CN50Door wiring harness

How to Fix

  1. 1

    Check wire harness between panel PCB and main PCB (CN50 on main board)

  2. 2

    Check connector at upper hinge for damage

  3. 3

    Verify no wire cuts or shorts in the display wiring

  4. 4

    Replace Panel PCB and check if error clears; if not, replace Main PCB

This Error Applies To

Samsung RF30KM Series Refrigerators (2016) (2016–present)

Service manual exact match: RF30KMEDB**/AAService manual exact match: RF30KM*

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