Samsung Refrigerators2018–present

Error Code 16E

Internal fridge humidity sensor disconnected or failed

Moderate

Address soon - your appliance may not work properly

Also displayed as: 16E

What This Means

Connector at CN30 pins 7 and 8 loose; Wire open or shorted; Failed sensor

What actually causes this:

Sensor connector has worked loose inside the fridge compartment, typically near the evaporator cover.

First Thing to Check

Reseat the connector at CN30 pins 7 and 8 on the Main PCB.

Parts Involved

Fridge internal humidity sensorMain PCB CN30 pins 7 & 8

How to Fix

  1. 1

    Measure voltage at Main PCB CN30 pins 7 and 8 — should be 1.0V to 4.5V

  2. 2

    Check for 5V supply to sensor

  3. 3

    Check output against humidity table

This Error Applies To

Samsung RF34H9950S Series Refrigerators (2018) (2018–present)

Service manual exact match: RF34H9960S4/AAService manual exact match: RF34H9950SR/AAService manual exact match: RF32FMQDBSR/AAService manual exact match: RF24J9960S4/AAService manual exact match: RF34H9950S4/AA

Need more help with your Samsung refrigerators?