How do I fix error code 17E on a Samsung refrigerators?

1. undefined: Run forced operation mode 2. undefined: Measure voltage at Main PCB GND to CN76 pin 2 — should be DC 8–12V 3. undefined: Check for feedback pulse at CN76 pin 11

Samsung Refrigerators2018–present

Error Code 17E

Q: What does error code 17E mean on a Samsung refrigerators?

Condenser fan in machine compartment is not running Defective condenser fan motor (DRCP8020LA); Wire harness separation; Feedback signal contact error at CN76 pin 11

Condenser fan in machine compartment is not running

Moderate

Address soon - your appliance may not work properly

Also displayed as: 17E

What This Means

Defective condenser fan motor (DRCP8020LA); Wire harness separation; Feedback signal contact error at CN76 pin 11

What actually causes this:

Condenser fan motor failed or debris blocking fan blade in the machine compartment.

First Thing to Check

Pull refrigerator forward, remove the machine compartment cover, and inspect the fan for debris or obstructions.

Parts Involved

Condenser BLDC fan motor (DRCP8020LA, DC12V, 1.7W, 1120rpm)Main PCB CN76

How to Fix

1
Run forced operation mode
2
Measure voltage at Main PCB GND to CN76 pin 2 — should be DC 8–12V
3
Check for feedback pulse at CN76 pin 11

This Error Applies To

Samsung RF34H9950S Series Refrigerators (2018) (2018–present)

Service manual exact match: RF34H9960S4/AAService manual exact match: RF34H9950SR/AAService manual exact match: RF32FMQDBSR/AAService manual exact match: RF24J9960S4/AAService manual exact match: RF34H9950S4/AA

Related Error Codes

18E

Cool Select Room fan stopped or not sending feedback

26E

Chef Pantry fan motor has stopped

16E

Internal fridge humidity sensor disconnected or failed

Fridge temperature sensor has failed or is disconnected

Chef Pantry temperature sensor has failed

Fridge defrost sensor disconnected or failed

11E

Cool Select Room defrost sensor failed

29E

Ice room sensor failed or unplugged

Need more help with your Samsung refrigerators?