Samsung Refrigerators2018–present

Error Code 2E

Fridge temperature sensor has failed or is disconnected

Moderate

Address soon - your appliance may not work properly

Also displayed as: 2E

What This Means

Sensor housing connector separated or improperly inserted at CN30; Wire open-circuited or short-circuited; Wires inserted in wrong pin order on CN30; Defective thermistor

What actually causes this:

Connector on the fridge thermistor has worked loose, or the sensor has gone open-circuit from age or moisture intrusion.

First Thing to Check

Press firmly on the CN30 connector on the Main PCB to ensure it is fully seated.

Parts Involved

Fridge thermistorMain PCB CN30 pins 3 & 8

How to Fix

  1. 1

    Check that Main PCB connector CN30 is fully inserted

  2. 2

    Verify wire insertion order of CN30 matches circuit diagram

  3. 3

    Measure voltage at CN30 pins 3 and 8 — should be 1.0V to 4.5V

  4. 4

    If within range, check wiring and replace Main PCB if necessary

  5. 5

    If out of range, replace temperature sensor

This Error Applies To

Samsung RF34H9950S Series Refrigerators (2018) (2018–present)

Service manual exact match: RF34H9960S4/AAService manual exact match: RF34H9950SR/AAService manual exact match: RF32FMQDBSR/AAService manual exact match: RF24J9960S4/AAService manual exact match: RF34H9950S4/AA

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