Samsung Refrigerators2018–present

Error Code 9E

Cool Select Room sensor failed or disconnected

Moderate

Address soon - your appliance may not work properly

Also displayed as: 9E

What This Means

Connector at CN30 pins 5 and 8 separated; Wire cut or shorted; Failed thermistor

What actually causes this:

Sensor connector loose in the Cool Select compartment evaporator area.

First Thing to Check

Remove the Cool Select Room evaporator cover and inspect the sensor connector.

Parts Involved

Cool Select Room thermistorMain PCB CN30 pins 5 & 8

How to Fix

  1. 1

    Measure voltage at Main PCB CN30 pins 5 and 8 — should be 1.0V to 4.5V

  2. 2

    Check sensor check point #5 on Main PCB

This Error Applies To

Samsung RF34H9950S Series Refrigerators (2018) (2018–present)

Service manual exact match: RF34H9960S4/AAService manual exact match: RF34H9950SR/AAService manual exact match: RF32FMQDBSR/AAService manual exact match: RF24J9960S4/AAService manual exact match: RF34H9950S4/AA

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