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Samsung Refrigerators2013–present

Error Code 71E

Freezer temperature critically high

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 71E

What This Means

Freezer temperature abnormally high; Freezer door open for extended period; Hot food stored in freezer; Compressor not running; Evaporator blocked

What actually causes this:

Door left open, compressor not cooling, or food was put in while warm

First Thing to Check

Close freezer door and wait 30 minutes to see if error clears

Parts Involved

Freezer door and gasketF-SensorCompressor

How to Fix

  1. 1

    Check if freezer door is fully closed

  2. 2

    Verify freezer temperature sensor reading

  3. 3

    Run forced operation to check compressor

  4. 4

    Wait predetermined time period, error should clear if cause is removed

  5. 5

    Check evaporator for frost blockage

This Error Applies To

Samsung RS22HDHPN Series Refrigerators (2013) (2013–present)

Service manual exact match: RS22HDHPNBC/AAService manual exact match: RS22HDHPNWW/AAService manual exact match: RS22HDHPN**Service manual exact match: RS22HDHPNSR/AA

Related Error Codes

2E

Fridge sensor failure or wiring issue

83E

Compressor drawing excessive or abnormal current

26E

Ice maker positioning failure

6E

Ambient temperature sensor failure

21E

Freezer fan motor failure or feedback signal issue

4E

Freezer defrost sensor failure

5E

Fridge defrost sensor failure

22E

Fridge fan motor failure or feedback signal issue

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