How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Make sure the drain hose is not frozen or clogged 2. undefined: 2. Make sure the drain hose is positioned correctly 3. undefined: 3. Clean the debris filter 4. undefined: 4. Make sure the drain hose is straightened all the way to the drain system 5. undefined: 5. Check drain pump resistance: 13.05Ω to 16.45Ω 6. undefined: 6. Check for incorrect connections or broken wires 7. undefined: 7. If machine malfunctions intermittently when wash tub water temperature is high, replace pump 8. undefined: 8. Check pump at Pin #3 of CN6 and pin #7 of CN4 on PCB: should read AC 110-120V

Samsung Washers2024–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer can't drain the water out Drain pump defective; Drain hose frozen or clogged; Drain hose positioned incorrectly; Debris filter clogged; Frozen water in winter; Main PCB defective; Wire connections broken

The washer can't drain the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump defective; Drain hose frozen or clogged; Drain hose positioned incorrectly; Debris filter clogged; Frozen water in winter; Main PCB defective; Wire connections broken

What actually causes this:

Something is clogging the drain hose or the filter is full

First Thing to Check

Check the drain hose behind the washer for kinks or clogs

Parts Involved

Drain PumpDrain HoseDebris FilterMain PBA

How to Fix

1
1. Make sure the drain hose is not frozen or clogged
2
2. Make sure the drain hose is positioned correctly
3
3. Clean the debris filter
4
4. Make sure the drain hose is straightened all the way to the drain system
5
5. Check drain pump resistance: 13.05Ω to 16.45Ω
6
6. Check for incorrect connections or broken wires
7
7. If machine malfunctions intermittently when wash tub water temperature is high, replace pump
8
8. Check pump at Pin #3 of CN6 and pin #7 of CN4 on PCB: should read AC 110-120V