Error Code 3E

The washer motor is not spinning or not spinning correctly

Also displayed as: 3E

What This Means

Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (such as a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; Main PBA fault; Motor driving error from PBA is weak — unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor connector terminal connections

2. 2

   2. Plug out the connector and read the resistance at any two of the three terminals on the washing motor winding coil

3. 3

   3. Resistance should be 19.3 ohms at 25 degrees C — if not, the motor coil is broken or defective due to moisture or alien substance

4. 4

   4. Check if the Motor Cover State is damaged

5. 5

   5. Check if the washing motor Rotor/State is defective or broken due to moisture or alien substance on terminals

6. 6

   6. If the PBA control circuit is defective, replace the PBA

7. 7

   7. This may also occur when the main PCB is defective

This Error Applies To

Samsung WA45H7000A Series Washers (2024) (2024–present)