How do I fix error code 5E on a Samsung washers?

1. undefined: 1. Check for any alien substance inside the draining pump — remove foreign material such as underwear, coins, wire, etc. 2. undefined: 2. Check the natural drain in the same manner for any blockages 3. undefined: 3. Check if there are any incorrect connections or broken wires 4. undefined: 4. Check the drain pump resistance — should be 13.5 to 16.5 ohms 5. undefined: 5. Check if there is any alien substance inside the drain pump — if the motor stops because the water temperature is high, replace the pump 6. undefined: 6. In winter, if frozen, remove the frozen water referring to the relevant repair procedures 7. undefined: 7. If the machine malfunctions intermittently, check the wire connections and terminal contacts 8. undefined: 8. If the main PCB is defective, replace it

Samsung Washers2024–present

Error Code 5E

Q: What does error code 5E mean on a Samsung washers?

The washer cannot pump the water out of the tub Drain pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Drain pump part fault; Drain hose or pump is frozen in winter; Drain hose is clogged with foreign material (injection error); Foreign material collected inside drain pump — rubber bands, bills, cotton, hair pins, coins; Water pump terminal is not connected; Main PCB fault

The washer cannot pump the water out of the tub

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5E

What This Means

Drain pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Drain pump part fault; Drain hose or pump is frozen in winter; Drain hose is clogged with foreign material (injection error); Foreign material collected inside drain pump — rubber bands, bills, cotton, hair pins, coins; Water pump terminal is not connected; Main PCB fault

What actually causes this:

A small item like a coin, hair pin, or sock got into the drain pump and is blocking it

First Thing to Check

Check the drain pump filter (usually at the bottom front of the washer) — open it and remove any debris like coins or lint

Parts Involved

Drain PumpDrain HoseMain PBA

How to Fix

1
1. Check for any alien substance inside the draining pump — remove foreign material such as underwear, coins, wire, etc.
2
2. Check the natural drain in the same manner for any blockages
3
3. Check if there are any incorrect connections or broken wires
4
4. Check the drain pump resistance — should be 13.5 to 16.5 ohms
5
5. Check if there is any alien substance inside the drain pump — if the motor stops because the water temperature is high, replace the pump
6
6. In winter, if frozen, remove the frozen water referring to the relevant repair procedures
7
7. If the machine malfunctions intermittently, check the wire connections and terminal contacts
8
8. If the main PCB is defective, replace it