How do I fix error code 9C1 on a Samsung washers?

1. undefined: 1. Check the consumer's power conditions — verify operating voltage at the outlet 2. undefined: 2. Connect a tester to the internal power terminals during Boil or Dry operations and observe voltage 3. undefined: 3. Check whether a plug receptacle or extension cord is being used — when the connecting wire is 1m, a momentary low voltage may drop up to 10V 4. undefined: 4. Ensure the washer is plugged directly into a wall outlet, not an extension cord 5. undefined: 5. If voltage is stable, replace the Main PBA

Samsung Washers2024–present

Error Code 9C1

Q: What does error code 9C1 mean on a Samsung washers?

The washer is not getting enough electrical power Home electrical supply voltage is too low; Extension cord or plug receptacle causing voltage drop; Momentary voltage drop during high-power operations (Boil or Dry); Main PBA fault

The washer is not getting enough electrical power

Moderate

Address soon - your appliance may not work properly

Also displayed as: 9C1

What This Means

Home electrical supply voltage is too low; Extension cord or plug receptacle causing voltage drop; Momentary voltage drop during high-power operations (Boil or Dry); Main PBA fault

What actually causes this:

The washer is plugged into an extension cord or a weak outlet that drops voltage under load

First Thing to Check

Make sure the washer is plugged directly into a wall outlet — not an extension cord or power strip

Parts Involved

Main PBAPower Cord

How to Fix

1
1. Check the consumer's power conditions — verify operating voltage at the outlet
2
2. Connect a tester to the internal power terminals during Boil or Dry operations and observe voltage
3
3. Check whether a plug receptacle or extension cord is being used — when the connecting wire is 1m, a momentary low voltage may drop up to 10V
4
4. Ensure the washer is plugged directly into a wall outlet, not an extension cord
5
5. If voltage is stable, replace the Main PBA