How do I fix error code 9E2 on a Samsung washers?

1. undefined: 1. Check the consumer's power conditions — verify the operating voltage at the outlet 2. undefined: 2. Connect a tester to the internal power terminals during Boil or Dry operations and observe the washing machine's operation carefully 3. undefined: 3. Check the voltages for under or over voltage conditions 4. undefined: 4. Check whether a plug receptacle or extension cord is being used 5. undefined: 5. If power is stable, check for main PBA fault

Samsung Washers2024–present

Error Code 9E2

The washer is getting too much or too little electrical power

Moderate

Address soon - your appliance may not work properly

Also displayed as: 9E2

What This Means

Consumer power conditions are unstable; Under-voltage or over-voltage being supplied; Use of a plug receptacle or extension cord causing voltage drop; Connecting wire longer than 1 meter causing up to 10V momentary drop; Main PBA fault (sometimes)

What actually causes this:

The washer is plugged into an extension cord or sharing a circuit with other appliances

First Thing to Check

Plug the washer directly into a wall outlet — do not use an extension cord or power strip

Parts Involved

Main PBAPower Cord

How to Fix

1
1. Check the consumer's power conditions — verify the operating voltage at the outlet
2
2. Connect a tester to the internal power terminals during Boil or Dry operations and observe the washing machine's operation carefully
3
3. Check the voltages for under or over voltage conditions
4
4. Check whether a plug receptacle or extension cord is being used
5
5. If power is stable, check for main PBA fault