Samsung Washers2024–present

Error Code AC

The washer's control panels cannot talk to each other

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC

What This Means

Connector connections between the sub and main PBAs are incorrect or loose; Faulty soldering on the sub PBA control panel; Sub PBA is short-circuited due to moisture; Incorrect wire connections between sub and main PBAs; Main PBA communication circuit is faulty; Disconnected wires between sub and main PBAs

What actually causes this:

A wire connector between the control boards came loose, or moisture got into the electronics

First Thing to Check

Unplug the washer for 5 minutes and plug it back in — this can reset the communication

Parts Involved

Sub PBAMain PBAWire Harness

How to Fix

  1. 1

    1. Check the wire connections and terminal contacts between the sub and main PBAs

  2. 2

    2. Check for disconnected wires

  3. 3

    3. Check whether the sub PBA is short-circuited because of moisture

  4. 4

    4. Remove the sub PBA control panel and check for any faulty soldering

  5. 5

    5. If the main PBA communication circuit is faulty, replace it

This Error Applies To

Samsung WA45H7000A Series Washers (2024) (2024–present)

Service manual exact match: WA45H7000AW/A2Service manual exact match: WA45H7000AP/A2Service manual exact match: WA45M7050AW/A4

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