How do I fix error code AE on a Samsung washers?

1. undefined: 1. Check the wire connections and terminal contacts between the sub and main PBAs carefully 2. undefined: 2. Check for incorrect or loose connections 3. undefined: 3. Remove the sub PBA control panel and check for any faulty soldering 4. undefined: 4. Check whether the sub PBA is short-circuited because of moisture 5. undefined: 5. Check for disconnected wires 6. undefined: 6. If the main PBA communication circuit is faulty, replace it

Samsung Washers2024–present

Error Code AE

The washer's control boards are not communicating with each other

Moderate

Address soon - your appliance may not work properly

Also displayed as: AE

What This Means

Signals between sub and main PBAs are not being sensed; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on the sub PBA; Sub PBA is short-circuited because of moisture; Incorrect wire connections; Main PBA communication circuit is faulty

What actually causes this:

A wire connection came loose between the control boards, or moisture got into the electronics

First Thing to Check

Turn off the washer at the outlet, wait 60 seconds, and plug it back in — if the error persists, it needs service

Parts Involved

Sub PBAMain PBAWire Harness

How to Fix

1
1. Check the wire connections and terminal contacts between the sub and main PBAs carefully
2
2. Check for incorrect or loose connections
3
3. Remove the sub PBA control panel and check for any faulty soldering
4
4. Check whether the sub PBA is short-circuited because of moisture
5
5. Check for disconnected wires
6
6. If the main PBA communication circuit is faulty, replace it